Your customers have something to say. Turn a plain-English brief into a mobile-first form in seconds, ask better questions, and surface actionable insights without making anyone slog through another survey.
Use it for products, services, experiences, and almost anything people have an opinion about.
At-a-glance outcomes
60s
to create a form
80%+
completion rate
5 taps
to complete
Beyond ratings and one-word reviews
What does "4 stars" even mean? Tap5 makes feedback easy enough for customers to complete, and specific enough for your team to use.
Describe what you need. Tap5 turns it into thoughtful questions you may not have known to ask.
A rating tells you something happened. Tap5 helps you understand what felt right, what broke, and what to fix.
Customers respond in five taps, then add words only if they want to. Less effort for them, clearer signal for you.
Turn responses into themes, sentiment, and practical next actions instead of another pile of one-word reviews.
Let customers respond in the language they are most comfortable with, so the feedback feels natural.
Use a link, QR code, table tent, receipt, WhatsApp message, or follow-up email to collect feedback in context.
From idea to shareable form
Share a link, generate a QR code, and meet customers in the moment they are ready to tell you what happened.
1
Start with a plain-English brief, even if you are not sure what to ask yet.
2
Get five focused questions with answer options designed to uncover real signals.
3
Put feedback at the table, counter, event, product moment, or anywhere your customer already is.
4
No long survey fatigue. Customers can add extra thoughts only when they have something to say.
5
See themes, sentiment, and next actions you can take back to the team immediately.
Feedback for almost anything
If someone experienced it, Tap5 can help you understand it without asking them to write an essay.
Monthly plans only
Tap5 never stops your public forms from collecting responses. Plans control how much of that data you can view, analyze, export, and brand inside the dashboard.