AI-generated tappable forms. Five questions. Five taps. Insights that connect the dots you didn't know to look for.
Harbor & Grain Bistro
Across 312 responses, customers praised the food but consistently wanted staff to check in once during the meal — not faster, just more present.
312
responses
94%
completion
4.2★
avg score
The problem
Does it mean the food was cold? The waiter was slow? The music was too loud? Or that your customer was just in a generous mood that day?
A rating tells you something happened. It doesn't tell you what.
Tap5 goes and gets it.
How it works
Even if you're not sure how to say it.
Even if you’re not sure how to say it. Plain English is enough.
Five focused questions with answer options designed to reveal real signal.
Link, QR, table tent, WhatsApp, email, whichever meets your customer in the moment.
No essays. Customers can add words only when they have something to say.
Themes, sentiment, and the next action, not a spreadsheet of answers.
The insight
Tap5 reads every response.
Finds what keeps coming up.
Connects the dots you didn't know to look for.
Not a spreadsheet of answers.
The answer.
What your customers are really saying
Guests consistently enjoy the food but feel invisible between ordering and receiving their meal. The gap isn't the kitchen — it's the silence in between.
→ Train staff to check in at the 10-minute mark on busy nights.
That's the kind of insight a 4-star review will never give you.
Multilingual
Turn on multilingual responses with a single switch. Your customer can choose their language and answer in it, instead of being pushed into English.
If they think in Hindi or French, why make them respond in English?
Creator setting
Allow responses in multiple languages
Respondent chooses their language
French
Comment s'est passée votre visite ?
Arabic
كيف كانت زيارتك اليوم؟
What people say
“We replaced paper feedback slips with Tap5. The AI insight told us our wait-staff's check-in timing was the real issue — not the kitchen speed. Fixed it in a week.”
Rohit Sharma
F&B Manager · Northwind Labs
“Our post-course feedback used to be 2–3 star ratings with zero context. Now I understand exactly which modules are landing and which need work. The difference is night and day.”
Priya Mehta
Founder · Stellarbyte Co.
“The WhatsApp share means customers fill it while the experience is still fresh. Response rate went up 4× and we act on the feedback now because it's specific.”
Akash Patel
Owner · Harbor & Grain Bistro
